Troubleshooting

Vape Not Working

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Why Is My IGET Vape Not Working?

If your IGET vape is not working, there can be several possible reasons. The problem may be related to the battery, charging connection, POD or cartridge, airflow, connection between the device and POD, or the device itself.

Because IGET has several different product designs—including rechargeable devices and models with replaceable PODs—the correct solution depends on the specific model you are using.

This guide explains some of the most common reasons an IGET vape may stop working and what you can check before deciding that the device or POD needs to be replaced.

Common Reasons an IGET Vape May Not Be Working

Some of the most common causes include:

  • The battery is depleted
  • The device needs to be charged
  • The charging cable or connection is not working correctly
  • The POD is not seated correctly
  • The POD or cartridge is empty or no longer functioning properly
  • The device is not detecting the POD
  • The airflow path is blocked
  • The device has reached the end of its usable life
  • The device or POD has been damaged

The first step is to identify which type of problem you are experiencing.

1. Check Whether the Battery Has Power

If your IGET vape has a rechargeable battery, the first thing to check is whether it has sufficient power.

Some rechargeable IGET models include a screen or indicator that provides information about the battery. Other models may use an LED indicator.

If the battery is completely depleted, the device may not activate until it has been charged.

What to check

  • Look for a battery indicator or display.
  • Check whether the device shows any response when connected to its charger.
  • If the model supports charging, make sure the charging connection is secure.
  • Allow the device to charge according to the manufacturer's specifications.

If the device does not show any sign of charging, the issue may be related to the cable, charging port, battery, or device.


 

2. Check the Charging Connection

If your IGET is rechargeable but does not appear to charge, inspect the charging connection.

Check that:

  • The charging cable is properly connected.
  • The cable and power source are functioning correctly.
  • The charging port is clean and unobstructed.
  • There is no visible damage to the charging port or cable.

Do not force a charging cable into the device.

If the charging port appears damaged or the device becomes unusually hot while charging, discontinue use and follow the manufacturer's safety guidance.

For a more detailed explanation, see our guide:

Why Is My IGET Vape Not Charging?

3. Check the POD or Cartridge

If you are using an IGET model with a replaceable POD, the POD itself may be the reason the device is not working.

A POD may stop functioning because it has reached the end of its usable life, has been damaged, is not seated correctly, or is not making proper contact with the device.

This is particularly relevant to IGET BAR PLUS models that use separate PODs.

Check that the POD is:

  • The correct POD for your device
  • Properly inserted
  • Fully seated
  • Free from visible damage
  • Not leaking excessively

If you have recently replaced the POD and the device stopped working immediately afterwards, check that the replacement POD is compatible with your particular IGET device.

4. Make Sure the POD Is Properly Connected

For devices with removable PODs, remove the POD according to the manufacturer's instructions and check the connection area.

Look for:

  • E-liquid around the connection
  • Dirt or debris
  • A POD that is not sitting correctly
  • Visible damage to the POD or device contacts

If there is liquid around the connection area, clean the exterior carefully with a dry, suitable material before reconnecting the POD.

Do not insert objects into the device or attempt to modify its internal components.

5. Check the Airflow

Some IGET models use airflow sensors or airflow openings to activate the device.

If the airflow path is blocked, the device may not activate normally.

Check the outside of the device for anything that could be obstructing its airflow openings.

Avoid covering the airflow openings while using the device.

If the device still does not activate after checking the airflow, the problem may be related to the sensor, battery, POD, or another internal component.

6. Check Whether the POD Is Empty

A device may appear to be working while producing little or no vapour if the POD or cartridge has reached the end of its usable contents.

Depending on the IGET model, you may be able to see the remaining e-liquid through a transparent or visible cartridge.

If the POD is empty or appears to have reached the end of its usable life, replacing the POD may be necessary on compatible models.

Do not attempt to refill or modify a POD unless it is specifically designed by the manufacturer for that purpose.

IGET ONE (12000 PUFFS) Black Forest

$45.90

IGET ONE (12000 PUFFS) Black Forest is a high-capacity rechargeable vape featuring up to 12,000 puffs, a 2700mAh battery, and a 0.6Ω dual mesh coil. This Black Forest variant is clearly identified for easy comparison with other flavours in the range. Check the supplied packaging for the exact nicotine strength and product details before use.

IGET ONE (12000 PUFFS) Blackberry Cherry Pomegranate

$45.90

IGET ONE (12000 PUFFS) Blackberry Cherry Pomegranate is a high-capacity rechargeable vape featuring up to 12,000 puffs, a 2700mAh battery, and a 0.6Ω dual mesh coil. This Blackberry Cherry Pomegranate variant is clearly identified for easy comparison with other flavours in the range. Check the supplied packaging for the exact nicotine strength and product details before use.

IGET ONE (12000 PUFFS) Blackberry Ice

$45.90

IGET ONE (12000 PUFFS) Blackberry Ice is a high-capacity rechargeable vape featuring up to 12,000 puffs, a 2700mAh battery, and a 0.6Ω dual mesh coil. This Blackberry Ice variant is clearly identified for easy comparison with other flavours in the range. Check the supplied packaging for the exact nicotine strength and product details before use.

IGET ONE (12000 PUFFS) Blue Monster

$45.90

IGET ONE (12000 PUFFS) Blue Monster is a high-capacity rechargeable vape featuring up to 12,000 puffs, a 2700mAh battery, and a 0.6Ω dual mesh coil. This Blue Monster variant is clearly identified for easy comparison with other flavours in the range. Check the supplied packaging for the exact nicotine strength and product details before use.

7. If the Device Turns On but Produces No Vapour

This is a slightly different problem from a device that is completely unresponsive.

If the screen or indicator activates but there is no vapour, possible causes include:

  • An empty POD or cartridge
  • A POD that is not properly connected
  • A faulty POD
  • An airflow issue
  • A problem with the coil or heating system

For replaceable-POD models, trying a compatible replacement POD can help determine whether the issue is with the POD rather than the device.

See our related guide:

Why Is My IGET Vape Not Producing Vapour?

8. If Your IGET Vape Is Flashing

Some IGET models use lights or screens to indicate different operating conditions.

If your device is flashing, check the specific model's instructions because the meaning of an indicator can differ between models.

A flashing indicator may relate to conditions such as:

  • Low battery
  • A connection problem
  • An activation issue
  • A protection feature
  • Another device condition

Avoid assuming that the same flashing pattern means the same thing on every IGET model.


9. Try a Different Compatible POD

If you are using an IGET device with replaceable PODs and the device appears to have power, the POD may be the source of the problem.

If you have a new, compatible POD available, replacing the existing POD can help determine whether the problem is isolated to the original POD.

Only use a POD that is specifically compatible with your device.

For example, IGET has different POD systems across its product range, so compatibility should be checked before replacing a POD.


10. Check for Signs of Damage

Inspect the device and POD for visible damage.

Look for:

  • Cracks
  • Significant dents
  • Damaged charging ports
  • Damaged POD connections
  • Excessive liquid leakage
  • Signs of overheating
  • Other physical damage

If the device or battery appears damaged, do not continue using it.

Do not attempt to open the device, repair the internal battery, or modify its electrical components.

What If My IGET Still Does Not Work?

If you have checked the battery, charging connection, POD, airflow and visible condition of the device and it still does not work, the device or POD may have reached the end of its usable life or may have developed a fault.

For a replaceable-POD system, determining whether the problem follows the POD or remains with the device can help identify the source of the issue.

If the device is still covered by an applicable warranty or retailer support policy, contact the appropriate seller or manufacturer rather than attempting to repair it yourself.


IGET Troubleshooting Quick Checklist

Before replacing your IGET device, check:

☐ Does the device have battery power?
☐ Does the charging connection work correctly?
☐ Is the charging port unobstructed?
☐ Is the POD compatible with the device?
☐ Is the POD properly seated?
☐ Is there liquid around the connection?
☐ Is the POD empty or at the end of its usable life?
☐ Are the airflow openings unobstructed?
☐ Is the device showing an indicator or error message?
☐ Is there any visible damage?

If all of these have been checked and the device remains unresponsive, the device or POD may need to be replaced.


Frequently Asked Questions

Why is my IGET vape not turning on?

If your IGET is rechargeable, check the battery level and charging connection first. If the device has power but still does not activate, check the POD, airflow and connection where applicable.

Why does my IGET have power but not produce vapour?

A powered device that produces no vapour may have an empty or faulty POD, a connection issue, an airflow problem, or another heating-system issue.

Why is my IGET POD not working?

The POD may be empty, damaged, incorrectly installed, incompatible with the device, or no longer functioning properly. Check the POD and device connection before replacing it.

Can I use any IGET POD with my IGET device?

No. POD compatibility varies between IGET models and product families. Always check that the POD is designed for your specific device.

Should I open my IGET vape to fix it?

No. Opening or modifying a vape device can expose the internal battery and electrical components and may create safety risks. If the device is faulty, use the manufacturer's or retailer's support process instead.


Final Thoughts

An IGET vape that is not working does not necessarily mean that the entire device has failed. In many cases, the issue can be related to battery power, charging, the POD, the connection between the POD and device, or airflow.

The most important step is to identify the exact IGET model and determine whether it uses a built-in cartridge, a rechargeable system, or a separate replaceable POD.

If the device remains unresponsive after the basic checks above, avoid attempting to repair or modify it. A replacement device or compatible POD may be required depending on the cause of the problem.